Koreaninvestigator.com
Welcome to
www.koreaninvestigator.com
This is a place where investigators and attorneys who
handle Asian-related cases can learn about key, cultural differences and cues.
It’s a great place to hone your cross-cultural communication skills
Concepts and techniques detailed in www.koreaninvestigator.com will provide invaluable tools to investigators and attorneys when interacting with Korean, Vietnamese, Southeast Asian, Japanese and Chinese individuals, by providing guidance regarding spoken language and the unspoken communication of gestures and facial expressions.
This site is provided by California Licensed Private
Investigator Melanie Paek, a Korean-born, naturalized American and resident of
Southern California.
For the past 20 years, Ms. Paek has been in
demand as one of Southern California’s top private investigators and she
provides to her clients the unique experience of her Korean heritage and ability
to deftly navigate an array of Asian cultural traditions and differences.
“Based upon my past experience investigating cases involving Asians in criminal
or civil cases, whether they be defendants, witnesses, victims or plaintiffs - -
language skills and understanding of various cultures play key roles,” Ms. Paek
stressed.
This is especially important when interviewing or
gathering information from Asian victims, subjects or witnesses, who may be
reluctant to get involved.
As we now live in an ever-shrinking global world, and as
the U.S. continues to develop extradition treaties with other countries, it is
vital to be aware of foreigners' non-verbal language cues as well as foreigners'
spoken languages.
“I key into facial expressions and body language during interviews, and this is
a primary reason why I find in-person interviews preferable to telephone
interviews. It is easier to get more accurate impressions during
face-to-face interviews, where I can observe and evaluate interviewees’ facial
expressions and non-spoken body language communications,” Ms. Paek said.
It is also important to not misinterpret foreigners'
non-verbal messages.
Therefore, this website endeavors to share information
about cross-cultural interaction, so that investigators do not unintentionally
offend anyone or be misunderstood. If investigators are aware of subtle
cross-cultural differences, they can elicit
more effective cooperation from witnesses, victims or suspects.
In some Asian cultures, individuals fear law
enforcement and are reluctant to get involved in lawsuits or criminal cases.
Some of this hesitancy can stem from concern
about having U.S. citizenship status threatened, or attracting immigration
problems if becoming involved with the law enforcement or legal process.
Therefore, it is critical to send Asian investigators
into predominantly Asian communities to gather intelligence and approach people
with cultural differences in mind.
If approaching reluctant witnesses, an
investigator’s ability to speak the witness’s mother tongue will help foster a
comfort level conducive to a fruitful interview.
An investigator’s personality plays a major role, and
that persona can be tempered to align with cultural cues delivered by a witness.
When speaking to reluctant witnesses in their second language, you speak to
their brain. But when you speak to them in their mother tongue, you speak
to their soul.
Depending on surrounding circumstances, investigators
should be aware that the person they are speaking to might be related to the
subject of the investigation even though their surnames are spelled differently.
For example, during the immigration process,
some people’s last names were spelled “Yi,” while other relatives’ surnames were
spelled “Lee,” “Rhee” or other variations of spellings, although originally it
was the same surname.
This site also shares information about different body
language indicators that could become important cues for investigators when
trying to grasp unspoken language. Frequently, body language is more
telling, and its message more accurate than spoken words.
However, correct interpretation of body
language also requires understanding of different cultural idiosyncracies.
Eye Contact:
Here in the U.S., we often interpret avoidance of eye
contact as a sign of deceit.
However, in some Asian cultures, the opposite
is true -- staring
at someone could be interpreted as being rude. Asians generally look at
someone briefly, then break off eye contact, especially if talking to an
individual regarded as having superior status – such as an older person or a
teacher.
“I
learned this firsthand -- when I first arrived in the U.S., I showed respect by
not continuously looking directly into my teacher’s eyes. My teacher
appeared to be offended and asked me to look at him,” Ms. Paek recalls. “ My
teacher looked at me for so long that I felt as though he was staring, and I
felt frightened.”
Hand gestures:
An American will beckon someone to “come here” by
extending the index finger upward and curling the finger back toward their body.
However, Koreans generally use one hand faced
downward and curling the hand back toward their body.
Koreans will not use an index finger to beckon
“Come here” to someone older or in a superior status – to do so is considered
rude and disrespectful and can present a dangerous obstacle in cultural
communications.
Greetings:
In Chinese, Korean and Japanese cultures, greetings are
performed by bowing with both arms down aligned with the body, while people from
Southeast Asian countries place their hands together in front of their chest and
bend down
Cultural Cues:
Some Asians may fold their arms while thinking or in
casual manner; however, this should not be interpreted as being defensive.
While strong handshakes indicate confidence in the
U.S., this firm handshake could be interpreted as being rude in some Asian
cultures and can be interpreted as trying to dominate or overpower the other
party.
“Although
I reside in the U.S., one American attorney bowed to me during our first
introduction. I immediately felt a rapport because his bowing to me told
me a lot about his attitude sincerity, humility and philosophy. This one
act told me a lot about him and he immediately gained my trust. My
subconscious mind was bonded to him. If he had been an investigator, this
simple act of respect would have made me comfortable enough to share any
information.
Shoes:
Investigators should ask if they should remove their
shoes when visiting Asian homes for interviews.
Personal Space:
Typically, Chinese people like to stand near each other
when speaking, while Japanese maintain more distance.
Koreans
try not to cross one leg over the other when
sitting down in presence of an older person or someone in a higher position,
such as a boss. To do so would be a sign of disrespect and arrogance.
To Japanese, nodding or saying “Yes” does not signify
agreement - - it merely indicates “I am listening to what you’re saying.
For Koreans, touching children on the head or patting
them on the back is acceptable.
When Koreans hand an object to an older person or boss,
they use both hands to grasp the object – indicating respect.
In closing, I hope you find this website helpful and will be able to use these
concepts when investigating overseas in Asian countries or investigating and
interviewing Asians in the U.S.
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